We have added to evening flu clinics.
Tuesday 6th December at the Brixham Surgery
Tuesday 13th December at the Galmpton Surgery,
Please telephone 01803 855897 in order to book your appointment.
Flu Clinics 6th and 13th December
December 2nd, 2011Galmpton Flu Clinic date added
November 14th, 2011There will be an additional flu clinic at the Galmpton Surgery. This will be on Tuesday Evening 29th November 2011 from 5pm. Please call the surgery on 01803 855897 in order to book an appointment.
Flu Clinic Appointments Still Available 12th November
November 9th, 2011We still have appointments available for all at risk patients in this Saturday’s Flu Clinic at the Brixham Surgery (12th November 2012).
If you are an at risk patient and have not yet had your flu vaccination, please contact the surgery on 01803 855897 to book an appointment.
Text Reminder System – please supply your mobile number
October 11th, 2011We are trialling a text reminder system for our pre-booked appointments. This means that any patient who has supplied us with a mobile phone number will be sent a text message the day before the appointment. If your appointment is on a Monday, this will be sent on the preceding Friday.
The format of the message will give you a date, time and indicate whether the appointment is at the Brixham Surgery or the Galmpton Surgery. If the same mobile number is supplied to us for more than one patient, the text will not specify who the booked appointment is for.
Patients can update their mobile number when contacting the surgery or use the change of details form available on our website.
Any patient wishing to supply a mobile number for our records as a contact number but not wanting to receive text reminders can opt-out of this service by request.
From time to time, we may need to communicate ad-hoc information to patients such as closures for staff training.
Flu clinic appointments now available
September 13th, 2011Patients over 65 or eligible for flu vaccination via an at risk group can now book their appointment. This can be done by telephoning 855897 and selecting an option for routine appointments at either the Brixham or Galmpton surgery. We have also made some appointments available on-line for patients who have previously registered for The Waiting Room.
Housebound patients should contact the surgery in order to arrange to add their name to the list of patients requiring a home visit for their flu vaccination.
Patients should confirm that they are in one of the following at risk groups when booking their vaccination.
AGED 65 AND OVER
CHRONIC RESPIRATORY DISEASE
ASTHMA
CHRONIC HEART DISEASE
CHRONIC KIDNEY DISEASE
CARERS
PREGNANT WOMEN
CHRONIC NEUROLOGICAL DISEASE
DIABETES
CHRONIC LIVER DISEASE
LOW IMMUNITY
Flu Clinic Dates
September 13th, 2011TUESDAY EVENING – OCTOBER 4TH AT THE BRIXHAM SURGERY FROM 6.30PM-7.30PM
TUESDAY EVENING - OCTOBER 11TH AT THE BRIXHAM SURGERY FROM 6.30PM-7.30PM
SATURDAY MORNING OCTOBER 15TH AT THE BRIXHAM SURGERY FROM 8.30AM
SATURDAY MORNING OCTOBER 22ND AT THE GALMPTON SURGERY FROM 8.30AM
Carers Support Worker
August 24th, 2011Do you care for someone, whether they are a husband, wife, relative, friend or neighbour?
You may not be aware that Compass House has a Carers Support Worker. Mary works at our Brixham Surgery between 1.30pm and 5.00pm on a Wednesday afternoon.
Patients who are carers or who are cared for can have a flag put on their record making our staff aware when we load your record.
The role of the Carer Support Worker is to identify carers and offer them help and support. Carer Support Workers understand the physical and emotional pressures of being a carer.
Mary can help with:-
Information about practical support
Referring you to finance benefits advice
Linking to Carers Support Group
Helping you to get a break
If you need to speak to, or make an appointment to see Mary, please contact reception and leave a contact number for Mary to call you back.
If necessary, Mary can arrange to meet you at the surgery or visit you at home.
Compass House Health Visitor
July 1st, 2011Lynne Williams is the new health visitor for Compass House. Lynne works full-time with her hours covering Monday to Friday.
Lynne is contactable on 01803 881399 at the Brixham Clinic at Brixham Hospital.
Her work mobile telephone number is 07825 027636.
Barcoded Prescriptions (Electronic Prescription Service)
June 28th, 2011Over the next couple of weeks, we will be starting to print most prescriptions with a barcode printed along the white strip on the right hand side of the green portion of your prescription.
This barcode is for the use of the pharmacy who can import the information into their computer system.
The barcode is used in the first phase of the Electronic Prescriptions Service. Eventually, the Electronic Prescriptions Service will allow patients to nominate a pharmacy to receive an electronic version of their prescriptions without a piece of paper being generated.
Ordering Repeat Medicines Early
June 22nd, 2011Most repeat medicines are prescribed for a 28 day time period. As published our timescale to turn these around for collection is two working days. For those wishing for a pharmacy to collect the prescription from us and deliver (if applicable), you need to allow extra time for this.
We receive a large number of requests for repeat medicines on a daily basis. This is either via the telephone, reporting to reception, dropping a repeat card into the surgery, via our website or via the Waiting Room. Sometimes via any of these requesting methods, we notice that the items are being ordered very early. For those requesting electronically or dropping a repeat card to the surgery, we do not know if there is a good reason for requesting the item early.
We therefore request patients to include a note with such requests in order that we can process your prescription. A note can be added on both the request form on our sebsite and via the confirmation of request page on the waiting room.
As a busy practice it is impossible to telephone patients every time we have been unable to process a repeat medicine request because it has been made too early although we do record the reason that this was declined. By including a note with this request, it will save you having to contact us for a second time.
If we were to process every request made over a week before the next due date, it would be possible for a patient to receive 12 months supply of medication in 9 months.
This practice policy is implemented for patient safety.